Privacy Policy

Introduction

boldpeakify d.o.o. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website boldpeakify.top or use our retirement finance income structuring services.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect and process various types of personal data in connection with our services. The data we collect includes:

• Personal Identification Information: Name, email address, postal address, telephone number
• Financial Information: Information about your financial situation, retirement goals, investment preferences, and related financial data
• Communication Data: Records of correspondence and communications with our team
• Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes, and how we use your information depends on the legal basis for processing:

• Service Provision: To provide retirement finance income structuring services and respond to your enquiries
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Communication: To communicate with you about our services, updates, and important information
• Website Improvement: To analyse website usage and improve our online services
• Marketing: With your consent, to send you marketing communications about our services
• Security: To protect our systems and prevent fraud or unauthorised access

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary for the performance of our services contract
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services
• Legal Obligation: Processing required to comply with legal or regulatory obligations
• Consent: Where you have given explicit consent for specific processing activities

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data with:

• Professional Partners: Legal advisors, accountants, and other professional service providers who assist in delivering our services
• Regulatory Authorities: When required by law or to comply with regulatory obligations
• Service Providers: Third-party service providers who support our business operations, such as IT services and website hosting
• Legal Requirements: When disclosure is necessary to protect our rights, comply with legal processes, or respond to lawful requests

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal obligations. Generally, we retain client data for a period of seven years after the completion of services, in accordance with Croatian financial services regulations. Website usage data and cookies are typically retained for shorter periods as specified in our Cookie Policy.

Your Rights

Under the GDPR and Croatian data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of processing under certain conditions
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing activities that require consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission, to protect your personal data in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the Croatian Data Protection Authority (Agencija za zaštitu osobnih podataka) or your local supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Governing Law

This Privacy Policy is governed by Croatian law and the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of Croatian courts.